GDPR

The processing of personal data is based on the proper execution of information sharing, the provision and delivery of products and services, the conduct of studies and campaigns, competitions, advertising and marketing through websites maintained by the Registrar. Personal data will be processed for the purposes of establishing, implementing and enforcing a customer relationship or other contractual relationship, proper identification of a person participating in a contest or other campaign, information, analysis, statistics, maintenance and development required for membership, contractual, direct marketing, opinion polling, and market research, to the extent and to the extent permitted by law, unless the User prohibits such collection and storage of personal data, and for the purposes for which he or she has explicitly consented.

1. THE REGISTER HOLDER

Seita hotel
95970 Äkäslompolo
016 569 221
info@seitahotelli.fi

 

2. THE CONTACT POINT ON THE REGISTER

Janne Pasma, janne@louru.fi +358 400 833354

 

3. NAME OF THE REGISTER

Lomakeskus Seita Customer Registry

 

4. PURPOSE OF THE PROCESSING OF PERSONAL DATA AND LEGAL BASIS

Personal information is collected for a specific, explicit and legitimate purpose in order to fulfill the contractual obligations of the customer. The register gathers information from sources of customers and stakeholders.

Personal data will be collected in accordance with this Privacy Policy and will under no circumstances be used, altered or transmitted in any way other than as described in this Privacy Policy.

 

5. CONTENTS OF THE REGISTER

The register contains personal information of Lomakeskus Seita’s customers, such as name, address, telephone number, e-mail address, personal identification number, language, customer group and other customer relationship management information, for example food allergies.

 

6. REGULAR SOURCES OF INFORMATION

The personal data of the customer register is collected from the registered person and obtained from partners.

 

7. REGULAR DISCLOSURE OF DATA

Information will be provided to the authorities in cases required by law. The information may also be transferred to the marketing register of Lomakeskus Seita. Lomakeskus Seita will, on an individual basis, disclose customer or stakeholder information to a designated party if the person in question requests Lomakeskus Seita to do so or if, pursuant to law, the hotel is required by law to disclose individually identified information from a database held.

 

8. DATA TRANSFER TO THIRD COUNTRY OR INTERNATIONAL ORGANIZATION

The company's web services are located on Finnish servers. However, website user information is stored in the Google Cloud Visitor Tracking Google Cloud Platform, which may also be located outside the EEA (Privacy Shield countries). Otherwise, personal data will not be transferred outside the EU or the EEA.

https://privacy.google.com/businesses/adsservices/

 

9. RIGHTS OF THE REGISTERED / SUBSCRIBER

The data subject has the following rights under Articles 12 to 22 of the General Data Protection Regulation:

  • The data subject's right of access
  • Right of rectification
  • The right to erasure ('the right to be forgotten')
  • The right to restrict processing
  • Notification obligation to correct or delete personal data or to restrict processing
  • The right to transfer data between systems
  • Oppose
  • Prohibit the processing and disclosure of information about him / her in direct mail, distance selling and other direct marketing, market and opinion polling

 

In addition, the data subject has the right to object to data processing, automatic decision making and profiling.

The request for verification must be in writing, signed by the controller contact person, and include a copy of the photo ID.

 

10. PRINCIPLES FOR THE PROTECTION OF THE REGISTER

The data are processed electronically in the service provider's systems. Persons employed by Aurora Estate Oy, or otherwise employed by Aurora Estate, who have the following responsibilities include:

  • Marketing and communication
  • Customer communication including customer reservation management

All information is used only by the designated persons or staff of Lomakeskus Seita for the above purposes. All users are bound by a duty of confidentiality and each user has their own username and password.

The information is collected in service databases, which are protected by firewalls, passwords and other technical means. Access to the databases is restricted to necessary persons only. The machines are kept secure so that unauthorized persons do not have access to the records.

 

11. DATA DELETION AND STORAGE PERIOD

Lomakeskus Seita will delete customer data from the register when there is no longer any commercial basis for processing the data. Personal data will be processed for the duration of the customer relationship and thereafter for the duration of warranty and defect liability. However, data will not be deleted unless otherwise required by law or the competent authority has initiated a process that requires Lomakeskus Seita to retain the data or other party has applied to the Finnish courts for a security decision on the information. User-level and event-level data stored by Google Analytics will be automatically deleted from Analytics servers after 26 months. Contacts shall be kept for a maximum of one year, after which they shall be removed from the registers, unless there are legal grounds for doing so pursuant to law or regulation.
Tietoja ei kuitenkaan poisteta, jos laissa määrätään eri tavalla tai toimivaltainen viranomainen on käynnistänyt prosessin, joka edellyttää Lomakeskus Seitaa säilyttämään tietoja tai muu taho on hakenut Suomen oikeudelta turvasuojaamispäätöstä tiedoille.
Google Analyticsin tallentama käyttäjätason ja tapahtumatason data poistetaan automaattisesti Analyticsin palvelimilta 26 kuukauden kuluttua.
Yhteydenottoja säilytetään enitään vuosi, jonka jälkeen ne poistetaan rekistereistä, ellei niille ole lain tai asetuksen mukaista käsittelyperustetta.

 

12. OTHER

Guests staying at the hotel must complete the accommodation card when staying at the hotel. The accommodation declaration is a document to be filled in by the authorities for travellers and kept in accordance with official regulations.

 

13. ACCEPTANCE OF THE PRIVACY STATEMENT

The privacy statement was approved on May 23, 2018 and updated on October 15, 2020

Cookie description

Cookie description

We monitor the use of our website by cookies. Below is more information about cookies and how we use them, as well as how you can control their use.

If you do not agree to these terms, do not use our site.

 

1. What are cookies?

Cookies are small text files that are stored on your computer or other terminal device when you visit a website. Each time you visit, they will be sent back to our website or to another website that recognizes the cookie.

With the help of cookies, we can e.g. identify your device when you return to the page, remember your preferences and choices, improve your user experience, and customize our ads on our site and any other services.

 

2. Cookies used by our website

We use various cookies on our website. Cookies can be divided according to both their duration and purpose.

In terms of duration, we use both temporary and permanent cookies. Temporary cookies only remain until you close your browser. We also use persistent cookies that last longer, a predetermined period of time.

You can find information about usage-specific cookies below.

2.1 Necessary

Some cookies are necessary for the technical operation and use of our website. These cookies do not collect information about the user that could be used for marketing or to remember the sites chosen by the user.

2.2 Measure performance

Our performance-measuring cookies collect information about how users use our websites (e.g., most used pages, possible error messages). These cookies do not collect personally identifiable information from users, but are Anonymous and are only used to improve the functionality of the website.

Our website uses Google Analytics cookies. The information collected by these cookies is transmitted and stored on Google's servers, some of which may be located outside the EU, in which case local data protection laws apply. To learn more about Google's privacy policy and how to use Google Analytics:

https://policies.google.com/privacy?hl=en

Our website also uses Facebook and Twitter cookies. The information collected by these cookies may be transferred and stored on the servers of these operators, which may be located outside the EU.

2.3 Functional

With functional cookies, our websites remember your choices (such as your username, language or region) and offer better and more personalized features.

2.4 Third-party cookies

Our site also has buttons that make it easy to share content across different online platforms and social media. If you use these buttons, a cookie can be set for your terminal from the service you have selected. These cookies are not under our control. For information on using third-party cookies will be available on that party.

Our website may accept cookies from these third party services. These can be, for example, ads displayed on Facebook or Google services.

 

3. How are cookies managed and deleted?

Most web browsers accept cookies, but you can usually modify your browser setting to block new cookies, disable existing cookies, or request notification before new cookies are saved.

If you want your browser to block the use of cookies, configure the settings according to the instructions of your browser manufacturer (usually either the Help, Tools, or Edit menu). For more detailed instructions, visit www.aboutcookies.org. www.aboutcookies.org.

If you block or disable the storage of cookies, some functions of our website may not work. Disabling a cookie or cookie category does not yet delete the cookie from your browser, you must do so through your own browser.

 

4. Changes

We will announce our changes regarding the use of cookies here. We may also highlight changes on our website.